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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sazon Porter

March 17, 2025

5  out of  5
rating by Sazon Porter
"Great person well mannered & respectful . I’d recommend Mr . Bailey to anyone looking for insurance ."
We responded:
"Sazon, Thank you for the five-star review! We're thrilled to hear that Mr. Bailey impressed you with his professionalism. Your recommendation is greatly appreciated! If you need any assistance, feel free to reach out!"
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Karen Woods

March 3, 2025

5  out of  5
rating by Karen Woods
"I did a lot of auto quotes and State Farm was the best choice for me. And then Lisa West from my local State Farm branch called me to tell me I could receive an even better premium, I was extremely grateful and happy! She helped me make sure I got all the discounts I could, and was extremely kind, I appreciate her a lot!"
We responded:
"Dear Karen, Thank you so much for taking the time to share your positive experience! We are thrilled to hear that you found the perfect auto insurance coverage with State Farm and that Lisa West was able to assist you in securing an even better premium. It's wonderful to know that her dedication to finding you the best discounts and her kindness made a difference in your experience. We truly appreciate your trust in us and look forward to continuing to serve your insurance needs. If you ever have any questions or need assistance, please don’t hesitate to reach out!"
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Tracie Anspach

February 25, 2025

5  out of  5
rating by Tracie Anspach
"I talked to a lady today by the name Lisa West, she was so helpful in helping me to get a quote for car insurance. I loved the quote she gave me through State Farm so much I switched my insurance right away and canceled my other insurance. I thank you Lisa West for all your help, very nice talking to you and thank you again with your help!! Blessings, Tracie Anspach"
We responded:
"Thank you so much for your wonderful review, Tracie! We're thrilled to hear that Lisa West was able to assist you so effectively and provide you with a quote that met your needs. It’s fantastic to know you made the switch to State Farm with her help. We’ll be sure to pass along your kind words to Lisa. If you ever need anything else, don’t hesitate to reach out. Wishing you all the best and many blessings!"
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The One

February 17, 2025

5  out of  5
rating by The One
"Where is the 10 star review? Mr. Bailey saved me crazy money! 1 hr call saved me literally 1,000’s of dollars! Small town guy, and a KEEN eye for savings! I’m referring everyone to him that I know!!!"
We responded:
"We greatly appreciate your kind words! It’s fantastic to hear how much Mr. Bailey was able to help you save. His commitment to finding savings for our clients truly makes a difference. Thank you for spreading the word and referring others to us—your support means the world to us! If you ever need assistance again, don’t hesitate to reach out."
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Devena Hunt

January 30, 2025

5  out of  5
rating by Devena Hunt
"Josh Bailey is an excellent agent, he also go my husband and I the lowest rate around. My mother referred me to him and I’m actually glad she did. Josh helped us within minutes and it didn’t have to all day to do so. His receptionist Logan is very friendly and sweet also helpful. Very pleasant to talk too. Thank you Josh and Logan!!!!"
We responded:
"Thank you, Devena, for the 5-Star review! We're thrilled to have provided you with excellent service at our State Farm office. Your feedback means a lot to us, and we're here for any future insurance needs you may have. Thaks again for choosing us."
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Michael Bradford

January 27, 2025

5  out of  5
rating by Michael Bradford
"Excellent Customer Care Services. This insurance office exceeds my expectations when to comes my insurance needs."
We responded:
"Thank you, Michael, for the 5-Star review! We're thrilled to have provided you with excellent service at our State Farm office. Your feedback means a lot to us, and we're here for any future insurance needs you may have."
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K S

January 20, 2025

5  out of  5
rating by K S
"I needed to call Josh Bailey's office to replace my old car with my new car on my insurance. I spoke with Logan who helped me complete the process and explained how I could lower my monthly payment by looking at several different options on my policy and taking a defensive driving course. This information was very helpful! The experience was super easy and didn't take more than 7 minutes. Thank you, Logan!"
We responded:
"Hi Kristin, Thank you for the wonderful five-star review! We're thrilled to hear you had a great experience with our team at State Farm. Your satisfaction is our priority, and we appreciate your trust in us. We look forward to serving you again!"
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Larry Davis

December 10, 2024

5  out of  5
rating by Larry Davis
"Great and responsive insurance company."
We responded:
"Larry, Thank you for the 5-star review! We’re thrilled to hear you had a great experience with our State Farm office. Your feedback means a lot to us! If you need anything in the future, feel free to reach out."
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Jo Ladd

December 9, 2024

5  out of  5
rating by Jo Ladd
"Since transferring from the Milford office to Josh's office, I have had nothing but great experiences. Everyone is friendly on the phone when I call in and quick to keep me updated on changes. Josh himself is even willing to work with me if something needs to be changed."
We responded:
"Jo Ladd, Thank you so much for your fantastic 5-star review! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with our State Farm office. It’s our goal to provide exceptional service and support to all our clients, and your feedback reinforces that we’re on the right track. If you ever need assistance or have any questions in the future, please don’t hesitate to reach out. We’re here to help! Thanks again for choosing us for your insurance needs!"
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Becky Decker

October 24, 2024

5  out of  5
rating by Becky Decker
"Josh helped us transfer and set up our homeowners and auto insurance quickly and efficiently, and saved us a bundle of money in the process. We are very grateful for the personal interaction and great customer service."
We responded:
"Becky, Thank you for your kind words! We're thrilled to hear that you had a great experience with our State Farm team. Our goal is to provide top-notch service and support, and your feedback means the world to us. If you have any further questions or need assistance, don't hesitate to reach out. We appreciate your trust in us for your insurance needs!"
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Amanda Mapp

September 4, 2024

5  out of  5
rating by Amanda Mapp
"Lisa was very helpful with the life insurance process. She was knowledgeable and helped me when I did not get documents within a timely manner. She made sure to get the documents to me within 1 business day, even though corporate was trying to tell me it would be an additional 7-10 days. Would highly recommend this agency!"
We responded:
"Thank you, Amanda, for the five-star review. Lisa enjoyed working with you and helping to get the right life insurance policy in place for you and your family. Please reach out for any additional questions. "
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Brittany Carracino

August 30, 2024

5  out of  5
rating by Brittany Carracino
"Josh was wonderful! He was professional and friendly! He was able to save me over $1000 on my homeowners insurance and offered a life insurance policy to make sure my kiddos will be set for under $20. I had a busy schedule throughout the week He worked on mu policies and he was patient through all of my rescheduling! I HIGHLY recommend going to Josh for all of you insurance needs!"
We responded:
"Hi Brittany, thank you so much for taking the time to leave us a 5-star review! We truly appreciate your feedback and are delighted to hear that you had a positive experience with our office. Your support means a lot to us and were here for all of your insurance and financial needs."
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Bob Willoughby

August 28, 2024

5  out of  5
rating by Bob Willoughby
"Very friendly and helpful!"
We responded:
"We're thrilled to receive your five-star review! Thank you for your kind words and support. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and appreciate your continued trust in our State Farm office. Best regards, Josh"
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Kaytra MacDonald

July 25, 2024

5  out of  5
rating by Kaytra MacDonald
"Logan did a great job this morning answering all my questions."
We responded:
"Thank you for the glowing five-star review! We truly appreciate your feedback and are delighted to have provided you with excellent service. Please let us know if there's anything else we can do for you. We value your continued support and look forward to serving you again soon. Best regards, Josh"
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Melissa

July 23, 2024

5  out of  5
rating by Melissa
"Logan is awesome! She is always so very helpful and professional when I call the office. Thanks for ALWAYS taking great care of us!!"
We responded:
"Thank you for the five-star review! We appreciate your kind words and support. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future. Best regards, Josh"
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Sabrina Vandeyar

June 24, 2024

5  out of  5
rating by Sabrina Vandeyar
"Josh is very polite and patient! He answered all of my questions timely and provided explanations for everything. Would highly recommend!"
We responded:
"Sabrina, Thank you for the wonderful 5-star review! We're thrilled to hear that you had a great experience at our State Farm office. Your support means a lot to us. If there's anything else we can do for you, please let us know. We appreciate your business."
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JKWAM

June 20, 2024

5  out of  5
rating by JKWAM
"Logan assisted me with absolutely the most fabulous customer service skills and answered all of my questions with great satisfaction even when I had to call her back a few times for more of my own inquiries. My nickname for her is Pro Lo! 😁 Thank you!"
We responded:
"Thank you for your five-star review of our office. Logan does a great job at exceeding our customers' expectations. Please call or stop by with any other questions about your insurance or financial needs."
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Gavin Short

June 18, 2024

5  out of  5
rating by Gavin Short
"I had an excellent experience at Josh Bailey State Farm agency. Ask for Lisa she answered all my questions and gave me the peace of mind I needed for my business insurance. I’m so grateful for all the help and savings! I will absolutely recommend Josh Bailey State Farm to all my friends and family."
We responded:
"Gavin, Thank you for your five-star review on Google! We appreciate your kind words and support. Delivering exceptional customer service is our top priority, and we're glad to know that we met your expectations. We look forward to serving you in the future."
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Travis Nichols

June 17, 2024

5  out of  5
rating by Travis Nichols
"I’ve had the pleasure of working with Josh and his team for a few years now. Today, our family purchased a new vehicle and I had the pleasure of working with Logan. She answered all of my questions on a quote and when I called back to confirm we have purchased the vehicle, she got right on it and made sure I had everything I needed to provide to the dealership. From auto, home and life, I can’t recommend a better agency to work with."
We responded:
"Travis, Thank you for the fantastic five-star review on Google! We are thrilled to hear that you had a positive experience at our State Farm office. Providing excellent service is what we strive for, and we're glad we could meet your expectations. We appreciate your support and look forward to serving you again in the future."
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Leslie Riggleman

June 12, 2024

5  out of  5
rating by Leslie Riggleman
"Logan was great help to me and I appreciate her for making it an easy process!"
We responded:
"Thank you for leaving us a five-star review on Google! We greatly appreciate your kind words and support. It's wonderful to hear that you had a positive experience at our State Farm office. Delivering exceptional service is our priority, and we're thrilled that we met your expectations. Thank you for choosing us, and we look forward to serving you again."
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mythical smoker

June 6, 2024

5  out of  5
rating by mythical smoker
"Very very very helpful they are quick and very reasonable too also very kind Keep up the good work state farm employees"
We responded:
"Thank you for leaving us a five-star review on Google! We greatly appreciate your kind words and support. It's wonderful to hear that you had a positive experience at our State Farm office. Delivering exceptional service is our priority, and we're thrilled that we met your expectations. Thank you for choosing us, and we look forward to serving you again."
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alger peterson

June 5, 2024

5  out of  5
rating by alger peterson
"I would be very remiss if I did not comment on the Outstanding service I received at Josh Bailey's State Farm Office today. I was very impressed with the product Knowledge and Professionalism displayed by Miss Logan Pepper. She took the time to ensure that all my questions were answered. Offered comments and suggestions. She is definitely an exemplary employee and would be an asset to any front office. Alger L. Peterson USAF CMSgt Retired"
We responded:
"Thank you, Alger, for your five-star review of our office. Logan does a great job at exceeding our customers' expectations. Please call or stop by with any other questions about your insurance or financial needs. We also appreciate you bringing by copies of your book and can't wait to read them. "
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Jill Gomez

June 4, 2024

5  out of  5
rating by Jill Gomez
"Lisa West is amazing! She quickly assisted me with my business insurance policy. Very efficient and knowledgeable staff. Thank you!"
We responded:
"Thank you, Jill, for the 5-Star review! We're thrilled to have provided you with excellent service at our State Farm office. Your feedback means a lot to us, and we're here for any future insurance needs you may have."
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Amber Fry

June 3, 2024

5  out of  5
rating by Amber Fry
"I couldn’t be happier to be a member of State Farm, I have been looking for a new insurance company for a long time and my agent. Josh Bailey made the switch so easy. State Farm offers so many great deals to save money and the personable agents make the experience stress-free and help you every step of the way. I can’t thank the whole state farm team enough, because every dollar save these days counts."
We responded:
"Thank you for the fantastic review! We're thrilled to hear you had a positive experience with our team. Your trust and satisfaction mean a lot to us. We're always here to help with any of your insurance needs!"
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Teresa Bailey

May 20, 2024

5  out of  5
rating by Teresa Bailey
"It is so nice to have an office that you can still walk into and receive quality service. We used another insurance company for years and now we are saving money. So glad we switched."
We responded:
"Thank you, Teresa, for the kind review! We're delighted to hear about your positive experience. We're always here to help with your insurance and financial needs. Thank you for choosing our office!"