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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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tk jimmy

November 4, 2025

5  out of  5
rating by tk jimmy
"Great to deal with"
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Jake Ford

November 3, 2025

5  out of  5
rating by Jake Ford
"Thank you Logan Pepper for helping out with my insurance needs! The best to work with!"
We responded:
"Hi Jake, thank you so much for your 5-star review! We're thrilled to hear that Logan Pepper provided you with excellent service and helped with your insurance needs. We truly appreciate your kind words and look forward to continuing to assist you in the future!"
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L C

November 3, 2025

5  out of  5
rating by L C
"Quick to setup my homeowners insurance policy and was proactive in answering my questions and following up with policy activation status."
We responded:
"Thank you for your kind words! We're glad we could quickly set up your homeowner's insurance and keep you informed every step of the way. Providing proactive and attentive service is our priority, and we appreciate you trusting us with your insurance needs!"
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Scott Whaley

November 3, 2025

5  out of  5
rating by Scott Whaley
"Logan took care of me in short time which made the process quick and easy! Thankful!"
We responded:
"Hi Scott, thank you for your fantastic review! We're happy to hear that Logan made the process quick and easy for you. Your satisfaction is our top priority, and we appreciate your trust in us!"
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Cindy Wilton

October 30, 2025

5  out of  5
rating by Cindy Wilton
"They were on top of EVERYTHING on a timely manner and very pleasant"
We responded:
"Thank you, Cindy, for your wonderful feedback! We're so glad to hear that we were able to handle everything promptly and that you found our team pleasant to work with. It’s always our goal to provide efficient and friendly service. Please feel free to reach out anytime—we’re here to help!"
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Rob and Jill Sentner

October 30, 2025

5  out of  5
rating by Rob and Jill Sentner
"Taylor and Josh were informative, kind, and very helpful during our switching of insurance to State Farm, they answered our questions and for us, having friendly faces to sit down with and people answering the phone means a lot. Their prices and ways to decrease the quotes helped also!"
We responded:
"Thank you so much for your wonderful 5-star review! We're thrilled to hear that Taylor and Josh provided you with informative, kind, and helpful service during your transition to State Farm. We truly believe in making the insurance process as friendly and smooth as possible, and it means a lot to know that their support made a difference for you. We're also glad we could help find ways to lower your quotes while meeting your needs. If you ever have any more questions or need assistance, please don’t hesitate to reach out. Thanks again for choosing our office!"
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Ryan Nay

October 29, 2025

5  out of  5
rating by Ryan Nay
"Taylor Lowe was the person who helped me get a policy. Super great customer service and very informative. She got me half of the price of what I was paying at progressive. Cheapest quote I got for better coverage than any other insurance company I got quotes from."
We responded:
"Thank you for sharing your experience, Ryan! We're thrilled to hear that Taylor provided you with excellent service and helped you find a policy that offers better coverage at a great price. We appreciate your trust in the Josh Bailey State Farm office and look forward to continuing to serve you!"
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Carla Oney

October 29, 2025

5  out of  5
rating by Carla Oney
"Christian, really took us time, he was well-mannered, he had all the answers to my questions. He gets 5 stars for being so patient and adequate."
We responded:
"Carla, Thank you for your kind feedback! We're happy to hear that Christian was patient, courteous, and answered all of your questions thoroughly. We’ll make sure to share your compliments with him. We truly appreciate your 5-star rating and look forward to serving you again at the Josh Bailey State Farm office!"
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Aja Cartha

October 6, 2025

5  out of  5
rating by Aja Cartha
"EXCELLENT CUSTOMER!!! Logan was AMAZING!!! Excellent customer service. She listened to my concerns and answered all of my questions. I highly recommend Josh Bailey State Farm office"
We responded:
"Aja, Thank you for your fantastic review! We're so happy to hear that Logan was able to provide you with excellent customer service and answer all your questions. Your recommendation truly means a lot to our team at the Josh Bailey State Farm office. We appreciate your trust and look forward to assisting you in the future!"
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Chad Sanner

October 3, 2025

5  out of  5
rating by Chad Sanner
"Taylor was more then helpful and made every step of the process easier then any other company I have dealt with."
We responded:
"Chad, Thank you so much for your kind words! We're thrilled to hear that Taylor made the process easy and helpful for you. We truly appreciate your trust in our State Farm office and look forward to continuing to serve you!"
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John Simmons

September 25, 2025

5  out of  5
rating by John Simmons
"I recently had to get renters insurance. Taylor was awesome though the entire process. I highly recommend her!"
We responded:
"Thank you so much for your kind words and 5-star review! We're thrilled to hear that Taylor provided you with excellent service throughout your renters insurance process. We truly appreciate your recommendation and look forward to assisting you with any future insurance needs!"
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Thomas Gennaro

August 27, 2025

5  out of  5
rating by Thomas Gennaro
"After an arduous experience with my prior insurance company and the insurance company of the person who hit me I decided to shop for insurance. I was amazingly surprised at the quote I had gotten from State Farm's website. It had to have put something in wrong so I clicked on the have an agent contact me. Josh called me back the same day and double checked my info and confirmed that the quote was correct. I bought the auto policy immediately and canceled with my prior company. 3 months later I added my girlfriend's vehicle and our homeowners insurance. Then Josh talked to me about adding health and that under the bundle it actually saved me an additional 18 dollars. So all together we saved $180 a month and doubled our coverage. Most importantly is the personal attention fron Josh and his TEAM! They are all great. Extremely informative on all aspects and they explained everything. The face to face attention, knowing everyone there is a local neighbor makes me feel very comfortable knowing someone will personally be there if it is ever needed."
We responded:
"Hi Thomas, Thank you so much for your thoughtful and detailed review! We're thrilled to hear that Josh and our team were able to provide you with exceptional service and significant savings. It means a lot to us that you felt supported and well-informed throughout the process. Being a local office, we truly value building personal relationships with our neighbors and are here whenever you need us. Thanks again for choosing State Farm and for sharing your experience!"
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Larry Wilgus

August 7, 2025

5  out of  5
rating by Larry Wilgus
"Taylor was amazing with a complicated online purchase, helped every step of the way. Thank you!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Taylor was able to guide you through the complicated online purchase and provide excellent support every step of the way. We truly appreciate your trust in our State Farm office and look forward to assisting you again in the future!"
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Myah Meekins

August 6, 2025

5  out of  5
rating by Myah Meekins
"Taylor was very helpful with getting me started with State Farm Insurance. She even saved me some money with switching!"
We responded:
"Thank you for your wonderful review! We're so glad Taylor could help you get started with State Farm Insurance and save you money by making the switch. We appreciate your trust in our office and look forward to supporting your insurance needs for years to come!"
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Donna Taylor

July 30, 2025

5  out of  5
rating by Donna Taylor
"Our experience with Taylor Lowe was very pleasant. She was very informative and answered all our questions. Felt confident we had made the right choice to use Josh Baileys agency."
We responded:
"Thank you for your five-star review of our office. Taylor does a great job at exceeding our customers' expectations. Please call or stop by with any other questions about your insurance or financial needs."
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Jasin Stewart

July 25, 2025

5  out of  5
rating by Jasin Stewart
"Very professional easy and fast saved alot of money highly recommended"
We responded:
"Jasin, Thank you for the 5-star review! We’re thrilled to hear you had a great experience with our State Farm office. Your feedback means a lot to us!"
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Avesbaby A

July 21, 2025

5  out of  5
rating by Avesbaby A
"Josh was incredibly thorough and patient while walking me through my home and auto policies. The rates were competitive, and the customer service was outstanding."
We responded:
"Thank you so much for the five-star review! We're thrilled to hear that Josh provided thorough and patient service while helping you with your home and auto policies. We pride ourselves on offering competitive rates and outstanding customer service, and your feedback means a lot to us. Please don't hesitate to reach out if you need anything else!"
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elf wi

July 18, 2025

5  out of  5
rating by elf wi
"Logan was so sweet and quick to help me setup insurance for the first time :)"
We responded:
"Thank you for the wonderful review! We're so glad to hear that Logan was able to provide quick and friendly assistance as you set up your insurance for the first time. Welcome to the State Farm family, and please feel free to reach out anytime—we’re here to help!"
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Yina Mazariegos

July 18, 2025

5  out of  5
rating by Yina Mazariegos
"Mi experiencia con State Farm fue genial gracias a la ayuda del agente, Christian López, el habla español y me ayudó mucho. Se los recomiendo 100%."
We responded:
"¡Muchas gracias por tu increíble reseña! Nos alegra mucho saber que Christian López pudo ayudarte y que tu experiencia con nuestra oficina de State Farm fue excelente. Nos enorgullece poder ofrecer servicio en español y apoyar a nuestra comunidad. ¡Gracias por recomendarnos al 100%! Estamos aquí para cualquier cosa que necesites."
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logan paul

July 18, 2025

5  out of  5
rating by logan paul
"Christian un muchacho muy amable me ayudado mucho con un reclamo muy profesional muchas gracias"
We responded:
"Hola Zoila, muchas gracias por tus amables palabras. Nos alegra saber que Christian pudo ayudarte de manera profesional y amable con tu reclamo. Estamos aquí para apoyarte siempre que lo necesites. ¡Gracias por confiar en nuestra oficina de State Farm!"
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John Davis

July 3, 2025

5  out of  5
rating by John Davis
"Josh was very easy to work with and is saving us a lot of money yearly!"
We responded:
"Thank you so much for your kind words and the five-star review! We're thrilled to hear that Josh was easy to work with and able to help you save money annually. We appreciate your trust in our State Farm office and look forward to continuing to serve you!"
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Sammy Wharton

June 30, 2025

5  out of  5
rating by Sammy Wharton
"Josh was very responsive and helpful! I had no issues getting my auto insurance switched and ended up saving some money in the process."
We responded:
"Hi Sammy, thank you so much for taking the time to leave us a 5-star review! We truly appreciate your feedback and are delighted to hear that you had a positive experience with our office. Your support means a lot to us and were here for all of your insurance and financial needs."
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Hey

May 29, 2025

5  out of  5
rating by Hey
"My experience at state farm was great and Christian is the one to thank. He is a bilingual employee and very easy to work with. Throughout the whole process everything was easy to understand and simple/straight forward. I will definitely be recommending his service to others. Ask for Christian Lopez!"
We responded:
"Thank you so much for taking the time to leave us a five-star review! We're thrilled to hear that your experience with State Farm and Christian was so positive. It's wonderful to know that his bilingual skills and straightforward approach made the process easy for you. We truly appreciate your recommendation and look forward to serving you and your referrals in the future. If you need anything else, don’t hesitate to reach out!"
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Serafina Garonzik

May 23, 2025

5  out of  5
rating by Serafina Garonzik
"Ah! It’s so so nice to walk in somewhere and get all the answers I need with lots of detail and added in extra useful information! I’ve had insurance with State Farm a few times yet this last time I know I’m staying with Josh Bailey’s State Farm in Laurel De. And I will learn to make appointments first even though he never complains and is always eager and friendly as well as professional! Josh and his assistant Logan have surprised me multiple times with their consistency in remembering personal meaningful and important details from past conversations and that always makes me feel at home. Thank you so much for that and also for welcoming my newly captured husband to the market ;) and helping us make our insurance bill so much lower. I cannot believe how much money you just saved us! And for my daughter especially that discount about blew my mind from her old insurance to here! Josh is literally the best and he’s a true family man. I learned today that he is also involved with helping in the community. Okay! So come on down to Josh Baileys State Farm and be welcomed and impressed! Good job and thanks again!"
We responded:
"Dear Serafina, Thank you so much for your 5-star review! We truly appreciate you taking the time to share your experience with us. It’s wonderful to hear that you found our service detailed and informative, and that both Josh and Logan have made such a positive impression on you. We strive to create a welcoming environment where our clients feel valued and at home, and it’s heartwarming to know that we’ve succeeded in doing that for you and your family. We’re thrilled to hear about the savings we were able to provide, especially for your daughter—it's always our goal to make insurance more affordable for our clients."
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Geoff Bubas

May 21, 2025

5  out of  5
rating by Geoff Bubas
"Josh was recommended to me by a close friend. After speaking with Josh, I understood why. It certainly seems like he has his client's best interests as his highest priority and curtails coverage to what you need and not what you do not. After dealing with several competitor agencies, working with him was a breath of fresh air. Ultimately, he secured better coverage for my needs at a significantly lower price than my previous insurer."
We responded:
"Hi Geoff, Thank you for sharing your positive experience with Josh! It’s fantastic to hear how he prioritizes his clients’ needs and tailors coverage accordingly. It’s not every day you find someone who genuinely puts your best interests first, especially in the insurance industry. Securing better coverage at a lower price is a remarkable achievement and speaks to his expertise. Your recommendation will certainly guide others in their search for a trustworthy agent. Thanks again for the insight!"